• They copy and paste the credentials a space too much, resulting in copy and pasting a “space”
• They hit space after they enter the info
• They don't make a capital where a capital is
• They make a “o”a zero or vice versa
• You can always click “forgot password”

(Also if you reset your password make sure to check your spam folder, everyone’s email preferences are different) We recommend you save your password after logging in so you don’t have to enter it again!